Where is our data hosted?

In the US on AWS by default. Enterprise customers can choose the EU.

Is Keel SOC 2 compliant?

Yes. Keel is SOC 2 Type II audited every year. The report is available under NDA.

Does Keel use our data to train models?

No. Your data trains only your own forecast model.

Who counts as a seat?

Anyone who commits or edits a forecast. Viewers and reps who only use the CRM are free.

Growth can be billed monthly. Scale and Enterprise are annual contracts.

Monthly plans cancel at the end of the month. Annual plans run to the end of the term.

Which CRMs does Keel support?

Salesforce and HubSpot natively, plus Pipedrive and Dynamics through the warehouse connector.

Yes. A REST API and webhooks cover every object in the revenue model.

Can we build our own reports?

Yes. Every report can be saved, shared or scheduled to Slack and email.

Keel | FAQs — Nightshift theme

Setup

Getting started

Setup, timelines and what your team needs to do.

How long does implementation take?

Most teams are live in two weeks. Keel connects to your CRM and billing system in an afternoon; the rest is mapping your forecast categories with a revenue architect.

Do we need to change our CRM setup?

No. Keel reads your existing fields, stages and owners. Nothing in Salesforce or HubSpot has to be renamed or rebuilt.

How accurate is the forecast on day one?

Keel back-tests against your last eight quarters before go-live, so you see its accuracy on your own history before you rely on it.

Is our revenue data secure?

Keel is SOC 2 Type II audited, encrypts data in transit and at rest, and supports SSO and role-based access down to the field.

Can we start with one team or region?

Yes. Most customers start with one segment, prove the forecast for a quarter, then roll Keel out to the rest of the company.

Who needs to be involved in setup?

A Salesforce or HubSpot admin for an hour, and a RevOps lead for the mapping sessions. Reps are not involved.

Search questions

Questions,answered.

Getting started

Talk to a revenue architect

Security, billing and product

See why revenue teams run their forecast on Keel

Run your revenue on Keel

Questions,answered.

Getting started

Talk to a revenue architect

Where is our data hosted?

Is Keel SOC 2 compliant?

Does Keel use our data to train models?

Who counts as a seat?

Can we pay monthly?

Can we cancel?

Which CRMs does Keel support?

Is there an API?

Can we build our own reports?

See why revenue teams run their forecast on Keel

Run your revenue on Keel