--- title: Keel | FAQs — Nightshift theme description: FAQs. A demo page of Nightshift, a dark editorial HubSpot theme by Studio Nope. --- [Skip to main content](https://www.nopethemes.com/nightshift/faqs#main-content) [![Keel](https://www.nopethemes.com/hubfs/raw_assets/public/studionope-nightshift/images/brand/keel-logo-light.svg)](https://www.nopethemes.com/?hsLang=en) - Product - [Solutions](https://www.nopethemes.com/nightshift/homepage#solutions) - Customers - [Pricing](https://www.nopethemes.com/nightshift/pricing?hsLang=en) - Company - Resources - Pages [Log in](https://www.nopethemes.com/nightshift/free-trial?hsLang=en) [Book a demo](https://www.nopethemes.com/nightshift/demo?hsLang=en) [Product The revenue model, live](https://www.nopethemes.com/nightshift/product?hsLang=en) [Features Everything in one model](https://www.nopethemes.com/nightshift/features?hsLang=en) [Integrations Forty native connectors](https://www.nopethemes.com/nightshift/integrations?hsLang=en) [Comparison Keel and the usual stack](https://www.nopethemes.com/nightshift/comparison?hsLang=en) [Changelog What shipped this month](https://www.nopethemes.com/nightshift/changelog?hsLang=en) [Customer stories 600 teams on Keel](https://www.nopethemes.com/nightshift/case-studies?hsLang=en) [Ridgeway Logistics A story in full](https://www.nopethemes.com/nightshift/case-studies/ridgeway-logistics?hsLang=en) [Testimonials In their own words](https://www.nopethemes.com/nightshift/testimonials?hsLang=en) [Template gallery Dashboards teams built](https://www.nopethemes.com/nightshift/portfolio?hsLang=en) [About Our story](https://www.nopethemes.com/nightshift/about?hsLang=en) [Team The people behind Keel](https://www.nopethemes.com/nightshift/team?hsLang=en) [Careers Eight open roles](https://www.nopethemes.com/nightshift/jobs?hsLang=en) [Press News and media kit](https://www.nopethemes.com/nightshift/press?hsLang=en) [Partners Grow with Keel](https://www.nopethemes.com/nightshift/partners?hsLang=en) [Services Revenue architects](https://www.nopethemes.com/nightshift/services?hsLang=en) [Contact Talk to us](https://www.nopethemes.com/nightshift/contact?hsLang=en) [Blog The Keel Journal](https://www.nopethemes.com/nightshift/blog?hsLang=en) [Resources Guides and tools](https://www.nopethemes.com/nightshift/resources?hsLang=en) [Forecasting guide The complete guide](https://www.nopethemes.com/nightshift/pillar?hsLang=en) [Video library Tours and talks](https://www.nopethemes.com/nightshift/video-library?hsLang=en) [Events Revenue Summit 2027](https://www.nopethemes.com/nightshift/events?hsLang=en) [Course Forecasting fundamentals](https://www.nopethemes.com/nightshift/course?hsLang=en) [FAQs Questions, answered](https://www.nopethemes.com/nightshift/faqs?hsLang=en) [Documentation Theme guide](https://www.nopethemes.com/nightshift/documentation?hsLang=en) [Homepage 2 Product-led](https://www.nopethemes.com/nightshift/homepage-2?hsLang=en) [Homepage 3 Brand-led](https://www.nopethemes.com/nightshift/homepage-3?hsLang=en) [Free trial Landing page](https://www.nopethemes.com/nightshift/free-trial?hsLang=en) [Ebook Landing page](https://www.nopethemes.com/nightshift/ebook?hsLang=en) [Webinar Landing page](https://www.nopethemes.com/nightshift/webinar?hsLang=en) [Waitlist Landing page](https://www.nopethemes.com/nightshift/waitlist?hsLang=en) [Conversion 1 Landing page](https://www.nopethemes.com/nightshift/conversion-1?hsLang=en) [Conversion 2 Landing page](https://www.nopethemes.com/nightshift/conversion-2?hsLang=en) [Conversion 3 Landing page](https://www.nopethemes.com/nightshift/conversion-3?hsLang=en) [Legal Privacy policy](https://www.nopethemes.com/nightshift/legal?hsLang=en) [404 Error page](https://www.nopethemes.com/nightshift/404?hsLang=en) [Search System page](https://www.nopethemes.com/nightshift/search?hsLang=en) - 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Setup, data, security and billing. If your question is not here, a revenue architect replies within one business day. [Contact us](https://www.nopethemes.com/nightshift/contact?hsLang=en) Setup ## Getting started Setup, timelines and what your team needs to do. How long does implementation take? Most teams are live in two weeks. Keel connects to your CRM and billing system in an afternoon; the rest is mapping your forecast categories with a revenue architect. Do we need to change our CRM setup? No. Keel reads your existing fields, stages and owners. Nothing in Salesforce or HubSpot has to be renamed or rebuilt. How accurate is the forecast on day one? Keel back-tests against your last eight quarters before go-live, so you see its accuracy on your own history before you rely on it. Is our revenue data secure? Keel is SOC 2 Type II audited, encrypts data in transit and at rest, and supports SSO and role-based access down to the field. Can we start with one team or region? Yes. Most customers start with one segment, prove the forecast for a quarter, then roll Keel out to the rest of the company. Who needs to be involved in setup? A Salesforce or HubSpot admin for an hour, and a RevOps lead for the mapping sessions. Reps are not involved. Support ## Talk to a revenue architect Every question goes to someone who has run a forecast meeting, not to a ticket queue. Most get an answer the same day. - Same-day replies on business days - Chat inside Keel on Scale and Enterprise - A named architect for the first 90 days [Contact support](https://www.nopethemes.com/nightshift/contact?hsLang=en) ![Headphones and a laptop set up for a call](https://www.nopethemes.com/hs-fs/hubfs/raw_assets/public/studionope-nightshift/images/pages/work-4.jpg?width=1600&height=1000&name=work-4.jpg) Search ## Security, billing and product Search every answer, or filter by topic. All security billing product Search questions ### Where is our data hosted? In the US on AWS by default. Enterprise customers can choose the EU. ### Is Keel SOC 2 compliant? Yes. Keel is SOC 2 Type II audited every year. The report is available under NDA. ### Does Keel use our data to train models? No. Your data trains only your own forecast model. ### Who counts as a seat? Anyone who commits or edits a forecast. Viewers and reps who only use the CRM are free. ### Can we pay monthly? Growth can be billed monthly. Scale and Enterprise are annual contracts. ### Can we cancel? Monthly plans cancel at the end of the month. Annual plans run to the end of the term. ### Which CRMs does Keel support? Salesforce and HubSpot natively, plus Pipedrive and Dynamics through the warehouse connector. ### Is there an API? Yes. A REST API and webhooks cover every object in the revenue model. ### Can we build our own reports? Yes. Every report can be saved, shared or scheduled to Slack and email. No questions match Try a different word, or clear the filters to see everything. Clear filters Get started ## See why revenue teams run their forecast on Keel Book a 30-minute walkthrough with your own pipeline data. [Book a demo](https://www.nopethemes.com/nightshift/demo?hsLang=en) ![Keel pipeline view on a concrete backdrop](https://www.nopethemes.com/hs-fs/hubfs/raw_assets/public/studionope-nightshift/images/home/shot-cta.jpg?width=1360&height=924&name=shot-cta.jpg) ## Run your revenue on Keel [Book a demo](https://www.nopethemes.com/nightshift/demo?hsLang=en) Keel [![Keel](https://www.nopethemes.com/hubfs/raw_assets/public/studionope-nightshift/images/brand/keel-logo-light.svg)](https://www.nopethemes.com/nightshift/homepage?hsLang=en) The revenue operations platform for B2B teams that forecast every week. Product - [Pipeline](https://www.nopethemes.com/nightshift/product?hsLang=en) - [Forecast](https://www.nopethemes.com/nightshift/features?hsLang=en) - [Renewals](https://www.nopethemes.com/nightshift/features?hsLang=en) - [Integrations](https://www.nopethemes.com/nightshift/integrations?hsLang=en) - [Pricing](https://www.nopethemes.com/nightshift/pricing?hsLang=en) Company - [About](https://www.nopethemes.com/nightshift/about?hsLang=en) - [Customers](https://www.nopethemes.com/nightshift/case-studies?hsLang=en) - [Careers](https://www.nopethemes.com/nightshift/jobs?hsLang=en) - [Press](https://www.nopethemes.com/nightshift/press?hsLang=en) Resources - [Blog](https://www.nopethemes.com/nightshift/blog?hsLang=en) - [Guides](https://www.nopethemes.com/nightshift/resources?hsLang=en) - [Help center](https://www.nopethemes.com/nightshift/faqs?hsLang=en) - [Security](https://www.nopethemes.com/nightshift/features?hsLang=en) - [Contact](https://www.nopethemes.com/nightshift/contact?hsLang=en) © 2026 Keel, Inc. [Privacy](https://www.nopethemes.com/nightshift/legal?hsLang=en)[Terms](https://www.nopethemes.com/nightshift/legal?hsLang=en) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "In the US on AWS by default. Enterprise customers can choose the EU." }, "name" : "Where is our data hosted?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Keel is SOC 2 Type II audited every year. The report is available under NDA." }, "name" : "Is Keel SOC 2 compliant?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. Your data trains only your own forecast model." }, "name" : "Does Keel use our data to train models?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Anyone who commits or edits a forecast. Viewers and reps who only use the CRM are free." }, "name" : "Who counts as a seat?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Growth can be billed monthly. Scale and Enterprise are annual contracts." }, "name" : "Can we pay monthly?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Monthly plans cancel at the end of the month. Annual plans run to the end of the term." }, "name" : "Can we cancel?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Salesforce and HubSpot natively, plus Pipedrive and Dynamics through the warehouse connector." }, "name" : "Which CRMs does Keel support?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. A REST API and webhooks cover every object in the revenue model." }, "name" : "Is there an API?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Every report can be saved, shared or scheduled to Slack and email." }, "name" : "Can we build our own reports?" } ] } ```