Answers, in plain language.

One clinic at 500 Terry Francine St, San Francisco CA 94158 — in the Mission Bay neighborhood, two blocks from the UCSF medical campus.

We opened in 2018. Going on eight years as an independent, founder-led family practice.

Dr. John Wang (family medicine) and Dr. Talya Sulami (internal medicine) founded Linden in 2018 after twenty years inside large hospital networks. Both remain practicing partners.

Yes — new-patient bookings are open year-round. Most first visits are scheduled within 7–10 days. We'll let you know during onboarding which clinician is the best fit.

No. We're a single-clinic practice by design — it's how we keep continuity of care and same-day access reliable. Telehealth visits are available statewide for established patients.

Three ways: call +1 (415) 555-0182, use the booking form on our contact page, or — if you're an established patient — book directly through the patient portal.

Yes. We hold back urgent slots every morning for established patients. Call before 11am and we'll fit you in that day, either in person or by telehealth.

Yes, for established patients across California. New patients are seen in person for the first visit so we can do a proper exam and intake, then telehealth opens up for follow-ups.

Cancel at least 24 hours before your appointment and there's no fee. Same-day cancellations or no-shows are billed a $50 fee — we hold time for you specifically and can't backfill it that fast.

Photo ID, your insurance card, a list of current medications and supplements, and any records from previous providers if you have them. We'll request prior records on your behalf if you'd rather.

Call ahead. If you're more than 15 minutes late we may need to reschedule or move you to a telehealth slot — visits run long when we let them slip, and the next patient is waiting.

Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, UnitedHealthcare, and Medicare. If your plan isn't listed, we may still be in-network — call and we'll check.

Not for us — family medicine is a direct-access specialty. You may need a referral from us for specialists, depending on your plan.

Yes. Cash prices for the most common visits and procedures are posted on the pricing page. We quote anything custom in writing before the visit.

Yes — we accept HSA, FSA, and HRA cards for any eligible service. We can also provide itemized receipts if your administrator needs them.

We'll provide an itemized superbill you can submit to your insurer for out-of-network reimbursement. We don't bill out-of-network insurers directly.

Yes — Dr. Martin Sunak is fellowship-trained in pediatrics. Newborn-to-adolescent care, well-child visits, developmental screenings, and adolescent mental health.

Yes. Dr. Amara Okafor leads women's health: annual wellness exams, contraception counseling, perimenopausal and menopausal care. We coordinate with OB-GYN specialists for pregnancy care.

Yes. Diabetes, hypertension, high cholesterol, thyroid disorders, asthma, and more. We schedule longer follow-up visits and use the portal for between-visit monitoring.

Yes — full childhood and adult immunization schedules, plus travel vaccines, flu, COVID-19 boosters, and shingles. Most are covered with no copay on standard insurance.

Yes. In-house phlebotomy for common bloodwork — results often post to your portal before you leave the building. Specialized labs are sent to Quest or LabCorp.