Write to us about the theme.
Questions before buying, licence questions, defects found mid-build, and work that needs more than a field. Say which one it is and the first reply answers it. Written replies on working days; there is no phone line.
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mail
hello@studionope.com
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schedule
Written replies only. There is no phone line and we would rather say so than list one nobody answers.
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schedule
Written replies, on working days. Say if a date is attached and we will tell you what is possible.
Send us a message
What makes the first reply useful.
Most exchanges take three messages because the first one was missing one of these. Any of them is enough to skip a round.
Which portal
Your own, a client one, or a sandbox. It decides the licence answer and it decides whether a fix can be tested where the problem is.
The module or template
The name shown in the page editor is enough. It turns a search of the whole theme into opening one file.
What you expected instead
Two sentences: what happened, and what should have. Half of what gets reported as a defect is a setting, and this is the line that tells the two apart.
Where you saw it
Browser and roughly how wide the window was. Layout reports that cannot be reproduced are usually a breakpoint nobody thought to check.
Whether a date is attached
A launch on Friday changes what a useful answer looks like. Say so, and we will tell you what is possible before it becomes a problem.
Six of these are answered faster elsewhere.
The form reaches the people who write the theme. These do not need to.
How something works
Every setting, module and template, shown rendered rather than described.
What an update changed
Each release says what it does to files you edited, and what counts as breaking.
A question before buying
What it needs, what a licence covers, and an honest list of what it does not do.
You build for clients
Who the licence is issued to, what you can charge for, and what happens at handover.
You are writing about it
Logos, screenshots and boilerplate, cleared for use. Take what you need without asking.
You want to work on it
Open roles and what applying involves. Send work rather than a covering letter.
Module demo
This is the Store Locator, running.
Example pins, not our offices. Search by name, filter by type, or let it find the nearest one. Street mode draws without any API key, so it works the moment the theme is installed.
- All categories
- Flagship
- Branch
- Partner
- Any distance
- 10 km
- 25 km
- 50 km
- 100 km
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1 FlagshipPlaceholder location. Replace with your own.
Categories drive the filter chips above the list.
Amsterdam North Holland Netherlands Flagship -
2 BranchPlaceholder location. Replace with your own.
A note field renders under the address when it is filled in.
Berlin Berlin Germany Branch -
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4 PartnerPlaceholder location. Replace with your own.
Pins cluster automatically as you zoom out.
Warsaw Masovia Poland Partner
Nothing matched
Try a shorter search term, a wider radius, or clear the filters.
Send it half-finished.
You do not need a scope, a brief or a decision to write. Most useful exchanges start from a problem described badly and get sharper in the second message.
One inbox, read by the people who built it no ticket number, no queue
- visibility Somebody opens the URL you sent before replying to it
- mail The reply comes from a person, at their own address
- block When the answer is no, the reply says no
- task_alt A defect you report goes on the register and into the changelog
Say which portal you are on and what you are trying to build. That is usually enough for the first reply to be an answer.